Helping You Stay
Connected and Hassle-Free

Your Trusted Home IT Support Experts in Auckland and Hamilton

Tech support home owners
IT support for elders
Computer technician

Custom IT solutions designed for everyone who need quick and reliable tech support, allowing you to focus on what matters most

Offering patient and friendly IT assistance for seniors, ensuring they are comfortable and confident with their technology

Setup, maintain and upgrade your home office or work from home (WFH) setup

We do not charge extra for Weekend, after hours or public holiday services

if we can’t resolve your issue, you won’t be charged for the extended time spent (except for the call-out fee and travel). Available every day in Hamilton and after-hours/weekends in Auckland. Contact us today to ensure your technology runs smoothly and securely!

With decades of experience, we provide unparalleled IT support tailored to your needs

Over

25

years of

experience

Sontech was founded over 25 years ago with the mission to provide reliable and friendly IT support to the community. Our experienced technicians are dedicated to helping you with all your technology needs

What we offer

Expert Onsite & Remote IT Services for Individuals, Families, Small Businesses and Senior Citizens

ONSITE AND REMOTE COMPUTER REPAIR AND USER SUPPORT

Providing expert computer repair services and user support both onsite and remotely, ensuring your devices run smoothly and efficiently

SENIOR CITIZENS’ DIGITAL DEVICE SUPPORT

We offer patient and friendly assistance to senior citizens with their digital devices. Our goal is to make technology accessible and enjoyable and safe for seniors, helping them stay connected with family and friends, manage their daily activities, and explore new interests online. From setting up a new device to providing ongoing support, we are here to help

WORK FROM HOME / HOME OFFICE SETUP SPECIAL SUPPORT

Specialized support for setting up your home workstation, emphasize on ISP (Internet service provider) selection by comparing the packages, connectivity and efficiency of the service

PERSONALIZED GUIDANCE ON DIGITAL DEVICE PURCHASES

Providing personalized advice on purchasing the right digital devices tailored to your needs and preferences

NETWORK CABLING AND AUDIO-VISUAL SYSTEMS INSTALLATION

Expert installation of network cabling and audio-visual systems for seamless connectivity and enhanced multimedia experiences

SMART DEVICES CONNECTION AND CONFIGURATION

Assisting with the connection and configuration of smart devices to ensure they work perfectly with your home network

DATA BACKUP AND DATA TRANSFER

Offering secure data backup and transfer services to protect your important files and ensure easy access across devices

COMPUTER HARDWARE UPGRADES

Upgrading your computer hardware to boost performance
and extend the lifespan of your devices

WIRELESS ROUTERS AND PRINTERS SETUP

Setting up wireless routers and printers for seamless connectivity and
hassle-free printing

ENDPOINT SECURITY WITH ANTI-VIRUS AND MALWARE PROTECTION INSTALLATION AND CONFIGURATION

Installing and configuring endpoint security solutions to protect your devices from viruses and malware

PASSWORD RECOVERY AND DATA RECOVERY EVEN FROM
FORMATTED HARD DISKS

Expert password and data recovery services to retrieve lost information
even from formatted hard disks

WI-FI AND INTERNET PERFORMANCE IMPROVEMENTS

Optimizing your Wi-Fi and internet performance for faster speeds and reliable connectivity throughout your home.

PERSONALIZED TRAINING FOR MICROSOFT WINDOWS AND OFFICE SOFTWARE PACKAGES

Providing personalized training for Microsoft Windows and Office software packages to help you get the most out of your technology

SOFTWARE INSTALLATION, CONFIGURATION, AND PERFORMANCE IMPROVEMENTS

Professional software installation and configuration services to enhance your system's performance and productivity

MICROSOFT 365, OUTLOOK, TEAMS, ZOOM AND ALL OTHER APPLICATIONS SUPPORT

Providing comprehensive support for Microsoft 365, Outlook, Teams, Zoom, and other applications to keep you connected and productive

HOME INTERNET SECURITY AND PARENTAL CONTROLS INSTALLATION AND CONFIGURATION

Installing and configuring home internet security and parental controls to protect your family from online threats and ensure safe browsing

Why Choose Us

We specialize in all types of IT Support

We offer comprehensive tech solutions for your home, business and individual needs, including onsite assistance, remote troubleshooting, network setup, and cybersecurity. Whatever your IT needs, we’ve got you covered.

Son tech

Affordable Price

We offer top-notch IT services at affordable prices, ensuring great value for your investment

Customized IT Solution

Get customized IT solutions designed specifically to meet the unique demands of your business or individual needs

Experienced Technicians

Our team of experienced technicians provides expert IT support tailored to your needs

Comprehensive Services

From computer repair to network setup, our comprehensive services cover all your IT needs

Testimonials

Don't just take our word, See why our customers love us

John M. Hamilton

cannot thank SonTech enough for their exceptional service. As a senior citizen, I often struggle with new technology. Their friendly technician was incredibly patient and explained everything in simple terms. They set up my new laptop, configured my email, and even showed me how to use video calls to stay in touch with my grandchildren. Their support has truly made a difference in my life. I highly recommend Son Tech for anyone needing tech assistance, especially seniors!

Sarah T Auckland

SonTech has been a lifesaver for my home office setup. With my busy schedule, I didn't have time to deal with all the technical aspects of working from home. Their team came in, assessed my needs, and set up an efficient workstation with dual monitors, a fast internet connection, and ergonomic furniture. They also ensured my data was backed up and secure. The entire process was smooth and professional. I can now work comfortably and efficiently, thanks to Son Tech

Michael R Hamilton

I've been using SonTech's services for the past year, and they never disappoint. Whether it's repairing my computer, setting up a new printer, or improving my home network, they handle everything with expertise and care. Their remote support is particularly convenient, allowing me to get help quickly without waiting for an onsite visit. I appreciate their commitment to customer satisfaction and highly recommend their services to anyone in need of reliable IT support

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Common Questions

Most Popular Questions

We offer a comprehensive range of IT support services, including onsite and remote assistance, computer repair, network setup, cybersecurity, software installation, and data backup.

We pride ourselves on our fast response time. For urgent issues, we aim to provide immediate remote support. Onsite visits are typically scheduled within 24-48 hours, depending on your location and the complexity of the issue.

Our standard service hours are from 8:00 AM to 6:00 PM, Monday to Friday. We also offer weekend and after-hours support by appointment to accommodate urgent needs

Yes, we stand by our work with a 100% satisfaction guarantee. If you’re not completely satisfied with our service, we will work to resolve the issue to your satisfaction.

Absolutely. We offer competitive pricing for all our IT support services, ensuring you receive top-quality assistance without breaking the bank

Our technicians have over 25 years of experience in the IT support industry. They are highly skilled and knowledgeable, ensuring your IT issues are resolved efficiently and effectively.

Yes, we specialize in creating customized IT solutions tailored to the specific needs of your business. From network design to security measures, we provide solutions that enhance your operations.

We provide IT support services throughout New Zealand. Whether you need onsite assistance in Auckland or remote support anywhere in the country, we’ve got you covered

Do you still have any questions? Send us a message.

Customer support

+64 21 085 08888

Email support

support@sontech.co.nz

Service Availability

AUCKLAND AFTERHOURS, PUBLIC HOLIDAYS & WEEKEND SERVICE
HAMILTON AVAILABLE EVERY DAY INCLUDING PUBLIC HOLIDAYS